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Chatbase vs Onyx (Danswer)

Build a custom AI chatbot from your data — train on PDFs, websites and docs, deploy anywhere.

🧠 Expert verdict

Our expert verdict: Chatbase and Onyx (Danswer) are very evenly matched at 4.5/5, so the right pick comes down to your priorities. Choose Chatbase if you want the best chatbots tool overall; pick Onyx (Danswer) if "Connects 40+ company apps" matters more for your workflow.

Chatbase

Build a custom AI chatbot from your data — train on PDFs, websites and docs, deploy anywhere.

Visit Chatbase

Onyx (Danswer)

An open-source enterprise AI assistant and search (formerly Danswer) that connects to your company's apps — Slack, Drive, Confluence, GitHub — to answer questions over internal knowledge. Self-hostable, secure and free.

Visit Onyx (Danswer)
CriteriaChatbaseOnyx (Danswer)
Rating
4.5/5
4.5/5
Pricing
Free / $19/mo
Free (open source) / cloud plans
Category
chatbots
chatbots
Popularity
📈 High
👍 Medium
Value for Money
⭐⭐ Good
⭐⭐ Good
📅 Release Date
2023
🔄 Last Update
Aug 2026
Company
Onyx
Founded
2023
API Access
No
Yes
Mobile App
No
No

Onyx (Danswer)

Pros

  • +Connects 40+ company apps
  • +Self-hostable (data stays yours)
  • +Open-source alternative to Glean
  • +Secure with permissions
  • +Free to run yourself

Cons

  • Setup for connectors/IT
  • Hosted cloud plan is paid
  • Best for teams, not individuals
  • Requires maintenance

🎯 Best forOnyx (Danswer)

Internal knowledge searchCompany Q&A assistantSupport & onboardingPrivate enterprise AI

🏷️ TagsOnyx (Danswer)

Open SourceEnterprise SearchRAGSelf-hosted

Our Verdict

Chatbase and Onyx (Danswer) are equally matched — your choice depends on your specific use case and budget.

Expert take on each tool

📌 Onyx (Danswer)

Onyx (formerly Danswer) is the leading open-source alternative to Glean: connect your company apps and get a secure, self-hosted AI assistant over internal knowledge. Ideal for teams that want enterprise search without sending data to a vendor cloud.

Frequently Asked Questions

Which is better: Chatbase or Onyx (Danswer)?

Chatbase and Onyx (Danswer) are rated equally (4.5/5), so the better choice depends on your specific use case, pricing preference, and feature needs — see the full comparison above for details.

Is Chatbase or Onyx (Danswer) cheaper?

Chatbase (Free / $19/mo) and Onyx (Danswer) (Free (open source) / cloud plans) sit at a similar price point. The best way to compare actual cost is to check each tool's plans for the specific features and usage limits you need.

Can I switch from Chatbase to Onyx (Danswer)?

Yes — switching between Chatbase and Onyx (Danswer) is usually straightforward since both are chatbots tools with similar core workflows. Most users can export their data and get started with Onyx (Danswer) within a day; just check Onyx (Danswer)'s free plan before committing to a paid tier.